1. Introduction
CollectR ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
CollectR is operated by App Factory, a trading name of App Factory Dev Ltd, registered in England and Wales (Company No. 16567409).
2. Information We Collect
Account Information: When you create an account or join our waitlist, we collect your name and email address.
Vehicle Data: Information you provide about your vehicles, including make, model, VIN, registration, photos, maintenance records, and costs.
Usage Data: We automatically collect information about how you interact with our service, including IP addresses, browser type, and pages visited.
3. How We Use Your Information
- To provide and maintain the CollectR service
- To send you service notifications and reminders
- To respond to your enquiries and support requests
- To improve our service and develop new features
- To comply with legal obligations
4. Data Storage and Security
Your data is stored securely using industry-standard encryption. Vehicle data is isolated per organisation using row-level security policies. We do not sell your personal data to third parties.
5. Data Sharing
We do not sell or rent your personal information. We may share data with:
- Service providers who assist in operating our platform (e.g. hosting, email)
- Law enforcement when required by law
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use tracking cookies without your consent.
8. Data Retention
We retain your data for as long as your account is active. Upon account deletion, your data will be permanently removed within 30 days.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or through the service.
10. Contact
For privacy-related enquiries, contact us at hello@app-factory.dev.